WE CURRENTLY SHIP WITHIN THE UNITED STATES. 

HOLIDAY SHIPPING CUTOFFS

Standard Shipping: Order by 12/13 2PM EST to receive gifts by 12/24.

2-Day Shipping: Order by 12/19 2PM EST to receive gifts by 12/24.

Overnight Shipping: Order by 12/20 2PM EST to receive gifts by 12/24.

*United States only

UNITED STATES — 

We ship to the contiguous United States, HI, PR and AK, including APO, PO Boxes. Please allow extra time in transit for orders going to non-contiguous United States addresses. 

Tracking notifications will be sent when the order is processed, not shipped. Please allow 48 hours for tracking to go live upon receipt of tracking. Alaska and Hawaii may take longer.

Processing Times

SHIPPING MAY BE DELAYED DUE TO LARGE ORDER VOLUME DURING BLACK FRIDAY SALE.

Orders are processed within 24-72 hours. Orders placed on Friday, Saturday, Sunday, or a holiday Monday will be processed on the next business day. Time in transit does not include processing times.

Time In Transit (excluding holidays and weekend):

- Standard: 4-8 Business Days*

- 2 Day: 2 Business Days, by end of day*

- Overnight: 1 Business Days, by end of day*

*Please allow extra time in transit for APO, PO Box, HI, PR and AK addresses 

* Please note, time in transit estimates do not include processing time. Time in transit begins once the package is handed to the carrier.  

WAREHOUSE HOLIDAYS (orders placed on these dates will ship the following business day)

INTERNATIONAL SHIPPING —

Coming Soon! 

IMPORTANT SHIPPING INFORMATION 

Realax New York is not responsible for lost or stolen packages. Once a package is picked up and scanned by our carrier, the shipping and delivery status is no longer within our control. Please reach out directly to the courier for missing packages, stolen packages, deliveries to be held for pickup, or for address change requests.

It is the customer’s responsibility to ensure the accuracy and safety of the shipping address provided. We will not be held liable for incorrectly entered shipping information or packages left, stolen, or missing from an unreliable or unsafe shipping address. Please consider shipping to an address where someone is always present to receive the delivery, i.e. workplace or grandparent's place.

If your package stops moving at any point don’t fret. It is still on its way to you. Occasionally there may be weather delays or events that will cause delays, your tracking page will be updated with the latest shipping status.